Refund Policy
Effective date: November 11, 2026
At Sky Tax Multi Services LLC, we want every client to be satisfied with our work. This Refund Policy explains how cancellations and refunds work for our services. Because many of our services are completed as soon as they are performed, or involve fees paid to third parties, please read it before booking.
Appointments, Cancellations, and Rescheduling
You may cancel or reschedule an appointment through your Calendly confirmation, by phone, or by email.
Please give us at least 24 hours' notice. Deposits or booking fees for appointments cancelled with at least 24 hours' notice may be refunded or applied to a rescheduled appointment.
Appointments cancelled with less than 24 hours' notice, and missed appointments, may not be eligible for a refund of any deposit or booking fee.
Mobile notary and travel fees are non-refundable once the notary has traveled to the appointment location.
Services That Are Non-Refundable Once Completed
Notarizations (in person, mobile, remote online notarization, and loan signings), once the notarial act has been performed.
Apostille and authentication services, once documents have been submitted to the New York Department of State, the U.S. Department of State, or another agency.
Government, filing, and agency fees, as well as courier, shipping, and postage costs. These are paid to third parties and cannot be refunded by us.
Background checks and fingerprinting, once the request has been submitted or the fingerprints have been taken.
Tax returns, once the return has been prepared and delivered to you or electronically filed.
Translations, once the translated document has been delivered.
Wedding officiant services: deposits reserve your date and are non-refundable, but may be applied to a new date if you reschedule with at least 14 days' notice.
Work in Progress
If you cancel a service after we have started work (for example, bookkeeping, tax preparation, translations, or form preparation), you may receive a partial refund for any work not yet performed. Fees for time already spent and costs already incurred are not refundable.
Immigration Form Preparation
Sky Tax Multi Services LLC is not a law firm and does not give legal advice. As required by New York law for immigrant assistance services, you may cancel your written agreement with us within three (3) business days of signing it and receive a full refund of any money paid, and you are entitled to the return of your original documents at any time. USCIS and other government filing fees are paid directly to the government and are not refundable by us.
Our Errors
If we make an error in our work, please contact us right away. We will correct it at no additional cost to you. If we cannot correct it, we will issue an appropriate refund.
How to Request a Refund
Email info@skytaxmultiservices.com or call (934) 231-7650 with your name, the service, the date of service, and the reason for your request. We aim to respond within 5 business days. Approved refunds are returned to the original payment method; your bank or card issuer may take additional time to post them.
Changes to This Policy
We may update this Refund Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact Us
Sky Tax Multi Services LLC
Long Island, New York
Phone: (934) 231-7650
Email: info@skytaxmultiservices.com
Website: www.skytaxmultiservicesllc.com